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Interview Techniques


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Points to consider for improving your interview technique.

Before getting to the interview stage: Your O'Neils Personnel consultant will screen candidates for you and present candidates as per your list of requirements set out at the beginning of the recruitment process.

At the interview: Ensure you have a printed copy of the candidate's resume. Ideally use a private office / space where you will both be able to talk privately.

Helpful questions or openers:
Make sure you ask open-ended questions i.e. "Tell me about a time when you were under pressure and how you handled this". It is important to get the candidates talking about themselves.
Avoid asking questions that require a "yes" or "no" response. These are "closed questions" that limit the information you will receive from a candidate.

Good examples of open-ended questions are:
  • Tell me about yourself.
  • What is important to you in a job?
  • What parts of your job do you enjoy doing?
  • What parts of your job do you not enjoy doing?
  • Give me an example of your problem solving ability.
  • Tell me about a time when you had to deal with a difficult customer and how you handled it?
Do not hesitate to contact your O'Neils Personnel account manager for further assistance.
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© O'Neil & Associates Human Resources Group Limited, Level 2, 64 Khyber Pass Road, Grafton, Auckland
PO Box 8421, Symonds St, Auckland, New Zealand. Phone +64 9 300 6360 Facsimile +64 9 300 6361 email recruit@oneilspersonnel.co.nz